Nail Stamping Queen

 

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NSQ Store FAQ's

    SHIPPING:

    Post is $8 within Australia Only.
    Postage outside of Australia is now available.
    PLEASE NOTE: WE CAN NOT POST MORE THAN 4 BOTTLES TO THE UK.  :-(


    RETURNS OR EXCHANGE?

    Please choose carefully as we don't refund or exchange just because you chose the wrong item. However, we will do what we can to help you providing you notify the store within 7 days. If your item is Faulty, then please take a photo of the item and email that along with a description of the fault to nailstampingqueen@gmail.com. We will then return your email with specific instructions on how to proceed. Please ensure that the photos are of decent quality as we would not like to cause offense if we do have to ask for better quality photos to see the fault. We do everything we can to solve any customer issues as soon as we can. Please be patient, we are only a small business and we do need to work around family.


    US ORDERS?

    We sure do! We are an Australian based business so we ship every where in Australia and to the USA. Outside of these countries please contact us and we will get back to you with the cost of the postage.


    ORDER TURN AROUND?

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. If you have pre ordered an item/s then it can take 4-6 weeks to be delivered to you. We do what we can to keep you updated as to the progress of your order.

     

    BECOME PART OF THE TEAM:-

    If you wish for your nail art to be published on our website to help us display the colours please send your photo together with the name of the polish used and stamping plate so we can give you full credit for your work!

     

    WHAT IS THE POLISH CONSISTANCY?

    This stamping polish is thicker than regular polish so it must be shaken on a regular basis. Mixing Balls are already in each bottle of Stamping Polish so no need to add your own. Our polish is the ideal 1 coat nail polish as well as a stamping polish.

     

    WHAT CAN I USE THE STAMPING POLISH OVER?: 

    This stamping polish is for use over a polish or gel base. Can also be used as a regular polish. Only 1 coat is required. My only suggestion is to make sure you use a good quality gel polish top coat to seal the base coat (especially if you are a beginner), that way any mistakes can be wiped off and you can easily start again without having to reapply base coat and start all over again.

     

    AM I GOING TO GET MY FAVOURITE COLOUR EVERYTIME I ORDER?:

    As our nail polish is lovingly handcrafted, there may be slight variations between batches and colours may vary from photos depending the individual settings of each monitor. Each batch is extensively tested to ensure that the polish stamps effectively and is the same colour as the original batch. Please also be aware that the colour that appears on the outside of the bottle may not be what the actual product looks like, Sometimes there is some settling of a portion of the ingredients but rest assured this does not affect the final colour of the product.

     

    INGREDIENTS:

    This product is made using a 5 FREE base, All products that are used are approved for cosmetic use, we source only the best quality products for use in all our Stamping Polish and regular Nail Polish.
    INGREDIENTS: BUTYL ACETATE, NITROCELLULOSE, ETHYL ACETATE, ACETYL TRIBUTYL CITRATE, ISOPROPYL ALCOHOL, PHTHALIC ANHYDRIDE/TRIMELLITIC ANHYDRIDE/GLYCOLS COPOLYMER, SILICA, n BUTYL ALCOHOL, PIGMENT, TINT, GLITTER
    KEEP AWAY FROM HEAT, FLAME, AND SUNLIGHT AND OUT OF REACH OF CHILDREN.

     

    REVIEWS:

    See Kate Dix’s Reviews.

    (Please show Kate some support by subscribing to her YouTube channel)